Help Center

Once you place your order you will receive a confirmation email and once the order is shipped you will receive a tracking number.

You can contact us directly at Support@PaliWorlds.com if you need any further assistance.

Please allow up to 48 hours for your order to process and to be shipped out. Our fulfillment centers are located around the world. For domestic orders in the United States, it will normally take about 7-10 days.

Our prices are significantly lower than our competitors since we have relationships with our suppliers to ship directly to the customer! The downside to this is slightly longer shipping times, though we work our hardest to get your order shipped as fast as possible.

All items on our website are produced on-demand. Once an order is placed, we will usually complete the product in 5-10 business days. In certain cases, we will have a high volume of orders, or a special-order garment, and will need more time. Because the items are produced on-demand we cannot accept returns or issue refunds.

We will issue refunds for orders that are defective, e.g. misprints, receiving the wrong color or size, or holes in the garment. If a return or exchange is requested, we will review the request and determine if a refund or exchange will be given. Refund/exchange requests must be made within 14 days of the purchase. 

No refunds will be given for mistakes made outside of our control. This includes you ordering a wrong size, style, or color. We print the exact number of garments, based on the orders that came in, and we will not have extras. Please review your order before you finish checkout to avoid any issues. 

We ship worldwide. Please be aware that international shipments are subject to customs fees, import duties, and taxes, which are applied once a shipment reaches the recipient's country. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. All duties and taxes are the responsibility of the recipient.

Countries we currently that we ship to are: Australia, Austria, Belgium, Bosnia, Canada, Croatia, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, and South Africa.

Again, Please be aware that your order may be subject to local customs fees and import duties of the country to which your order ships. These charges are always the responsibility of the recipient and are not included in the purchase price.

Again, Please note that all international orders are shipped on a DDU (Delivery Duty Unpaid) basis, meaning they may be subject to customs duties and taxes upon arrival in the destination country. These charges are the responsibility of the customer. We recommend contacting your local customs office for more information.

Our dream and mission is to build a self-sufficient hospital in the West Bank, dedicated to serving the community and creating lasting change. We are committed to donating 100% of the net proceeds from our sales to this goal, where "net proceeds" refer to the revenue remaining after necessary business expenses like production and operation costs. This pledge applies to all our products, with a special focus on items related to Palestine, ensuring that the funds are directed towards this essential project.

We are currently laying the foundation for PaliWorlds to ensure the long-term sustainability of our efforts. As part of this mission, we are carefully selecting reputable organizations that align with our vision to maximize the impact of every contribution. Should we not find a suitable partner, we are prepared to initiate our own project to directly support the construction of this hospital.

Our dedication to transparency is unwavering, and we will keep our customers and supporters informed about where their contributions are going and the difference they are making. Regular updates will follow as we make progress toward turning this dream into reality.

At PaliWorlds, we welcome passionate individuals who share our commitment to advocacy and social justice to join our affiliate program. As an affiliate, you'll have the opportunity to earn commissions by promoting PaliWorlds products on your platform. Whether you're a blogger, social media influencer, or content creator, we'd love to collaborate with you! To learn more and sign up for our affiliate program, please contact us at Support@paliworlds.com.

Send us an email at Support@Paliworlds.com and we will get back to you as soon as possible! Thanks.